Contact Us

Contact Us

You can contact our customer service using the following methods. Please allow up to 24 hours for a response.

Hours of Operation: Monday - Friday from 9:00 a.m. to 5:00 p.m. Eastern Time.

Sales & Product Inquiries

If you are reaching out regarding your order status please read: On Friday, August 10th we launched 3 new products to the public. Since our viral launch, our average daily web traffic / order volume has QUADRUPLED overnight. We are working as fast as possible to get orders out the door but it takes a couple days for us to get the extra help needed to process these orders so there may be a delay of 3-4 days before you receive your tracking number. We appreciate your support and patience while we work as fast as possible to resolve this problem! You will receive tracking the second your order has shipped out. Thank you so much for your continued support and being a part of our fast-paced growth! 

Email: sales@brumate.com

Customer Service 

If you are reaching out regarding your order status please read: On Friday, August 10th we launched 3 new products to the public. Since our viral launch, our average daily web traffic / order volume has QUADRUPLED overnight. We are working as fast as possible to get orders out the door but it takes a couple days for us to get the extra help needed to process these orders so there may be a delay of 3-4 days before you receive your tracking number. We appreciate your support and patience while we work as fast as possible to resolve this problem! You will receive tracking the second your order has shipped out. Thank you so much for your continued support and being a part of our fast-paced growth! 

Email: sales@brumate.com

Corporate Headquarters

BrüMate, LLC 

2726 Rand Road.

Indianapolis, IN 46241